Return Policy

🔄 Return Policy – Karentroe | CamShop

We want you to be fully satisfied with your purchase. If for any reason you're not, please review our return policy below:

🕒 Return Window

Returns are accepted within 14 days of receiving your item.

📦 Conditions for Return

• Item must be returned in its original condition, with all included accessories (if any).

• Returns must be shipped in secure packaging to avoid damage during transit.

• Please contact us before returning the item to receive return instructions.

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🚚 Return Shipping

• Return shipping costs are the buyer’s responsibility, unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping method for all returns.

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💸 Refunds

• Once we receive and inspect the item, we will issue a full or partial refund depending on its condition.

• Refunds are processed to the original payment method.

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❌ Non-Returnable Items

• Items that show signs of misuse, accidental damage, or are returned incomplete may not be eligible for a refund.

If you have any questions about your return, feel free to contact us — we're happy to help!

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